data protection

1. Information about the collection of personal data and contact details of the person responsible
2. Data collection when visiting our website
3. Contact
4.Cookies
5. Data processing for order processing
6. Data processing when opening a customer account and for contract processing
7. Use of your data for direct marketing
8. Use of Social Media: Social Plugins
9. Web Analytics Services
10. Retargeting / Remarketing / Referral Advertising
11. Tools and Miscellaneous
12. Rights of the data subject
13. Duration of storage of personal data

1. Information about the collection of personal data and contact details of the person responsible

1.1. Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.

1.2. Responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (GDPR) is:

Sandra Pilarz
Herrenbergstrasse 2
52080 Aachen
Germany
Tel: 01788932151
Email: le-pelou@gmx.com

1.3. In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.

2. Data collection when visiting our website

Each time our website is accessed, our system automatically records data and information that your browser transmits to our server (so-called "server log files"). The following data that is technically required for us is collected:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from where you came to the page
Operating system used
Browser used
IP address used (if necessary: in anonymous form)

The legal basis for processing is Article 6 Paragraph 1 Letter f GDPR due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
We reserve the right to subsequently check the server log files if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

3. Contact

If you contact us using the contact form, the data entered in the input mask will be transmitted to us and saved. The data collected can be found in the respective input mask. When contacting us by email, only the data you enter there will be transmitted to us.
The data will only be used to process the conversation and your request. The legal basis for processing the data is Article 6(1)(a) GDPR if the user has given their consent. The legal basis for the processing of data that is transmitted in the course of sending an e-mail is Article 6 (1) (f) GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided there are no legal storage requirements to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the facts in question have been finally clarified. The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

4.Cookies

Our website uses cookies.

Cookies are text files that are stored on the user's end device. If a user calls up a website, a cookie can be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. This requires that the browser is recognized even after a page change. The user data collected by technically necessary cookies are not used to create user profiles. Our legitimate interest in the processing of personal data in accordance with Article 6 (1) (f) GDPR also lies in the above purposes.

In addition, our website may use cookies that enable an analysis of the surfing behavior of users (so-called third-party cookies). You can find more detailed information on the scope, purpose, legal basis and objection options in the respective sections of the respective chapter of this data protection declaration.

As a user, you have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate, restrict or delete the transmission of cookies. If you deactivate cookies for our website, you may no longer be able to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the Flash Player setting.

You can find help with the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-reject
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie.

5. Data processing for order processing

5.1. If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order.

We sometimes work with external service providers to process your order. For this we have to pass on the necessary personal data.

If we commission transport companies to deliver your goods, we will pass on your data required for the delivery of the goods to the respective transport company. In order to process the payments, we will pass on your data to the commissioned bank as far as is necessary. If we use payment service providers, you will also be informed of this below.
The legal basis for the transfer of your data is Article 6 (1) (b) GDPR.

5.2. Passing on your personal data to shipping service providers

-DHL

If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), for the purpose of delivery and to the extent necessary in accordance with Article 6 Paragraph 1 lit. b DSGVO only the name of the recipient and the delivery address on to DHL. Only if you have given your express consent during the ordering process will we pass on your e-mail address to DHL prior to delivery of the goods in accordance with Art. Your consent can be withdrawn at any time with effect for the future from the above-mentioned person responsible or from the transport service provider DHL.

5.3. Use of payment service providers

-Paypal
If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by installments" via PayPal, the payment will be processed by PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
We pass on your personal data to PayPal to the extent necessary in accordance with Article 6 (1) (b) GDPR. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal.
For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method.
The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values.
Which other data is collected by PayPal can be found in PayPal's respective data protection declaration. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

- stripes
If you select a payment method from the payment service provider Stripe, the payment will be processed by Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (hereinafter referred to as "stripe").
We provide your personal data along with the information about your order (name, address, account number, sort code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Article 6 Paragraph 1 Letter b GDPR exclusively for the purpose of payment processing and only within the framework of what is required to stripe.

- IMMEDIATELY
If you select the "SOFORT" payment method, the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "SOFORT").
We pass on your personal data and the information about your order in accordance with Article 6 Paragraph 1 Letter b GDPR to SOFORT exclusively for the purpose of payment processing and only to the extent necessary.
Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).
SOFORT's data protection regulations can be viewed here: https://www.klarna.com/sofort/datenschutz

6. Data processing when opening a customer account and for contract processing

If you open a customer account with us, personal data will be collected and processed in accordance with Article 6 (1) (b) GDPR. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired. This can only be opposed to your consent to permanent storage or a legally permitted further use of data on our part.

7. Use of your data for direct marketing

7.1. Newsletter

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally.

The legal basis for the processing of your data after registering for the newsletter is Article 6(1)(a) GDPR if the user has given his or her consent. We obtain this by sending you a confirmation email containing a confirmation link after registering for the newsletter. If you click on this link, you also give your consent to receive the newsletter.
When you send your registration for the newsletter, we save your IP address and the date and time of registration. This storage serves to trace possible misuse of your e-mail address.

We use the data we collect when registering for the newsletter exclusively for the purpose of sending the newsletter.

You can cancel your subscription to the newsletter at any time. For this purpose, there is a corresponding link in every newsletter. This also enables a revocation of the consent to the storage of the personal data collected during the registration process.

8. Use of Social Media: Social Plugins

8.1. Facebook as default plugin

We use social plugins ("plugins") from the social network Facebook (Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) (hereinafter referred to as "Facebook") on our website.

You can usually recognize the plugins by the Facebook logo, usually a white "f" on a blue background. You can see other configurations of the Facebook plugin here:
https://developers.facebook.com/docs/plugins

When you access one of our websites that has such a plugin, your browser establishes a direct connection to the Facebook servers and transmits the content of the plugin directly to your browser, even if you do not have a Facebook profile or are not currently on Facebook are logged in. This information (including your IP address) is transmitted directly from your browser to a Facebook server and stored there.

If you are logged in to Facebook at the relevant time, Facebook can immediately associate your visit to our website with your Facebook profile. If you interact with a plugin (e.g. click the "Like" button or comment on something), this information is also transmitted directly to a Facebook server and stored there. The promotions can be published on your Facebook profile and displayed to your Facebook friends.

Our legitimate interest lies in the display of personalized advertising and the exploitation of the full financial potential of our website. The legal basis is Article 6 (1) (f) GDPR.

Facebook's legitimate interest lies in the display of personalized advertising and the needs-based design of the service. The legal basis is Article 6 (1) (f) GDPR.

If you do not want the data collected via our website to be assigned to your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the Facebook plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

8.2. Instagram plugins with 2-click solution

We use social plugins ("plugins") from the social network Instagram on our website
(operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) (hereinafter referred to as "Instagram").

In order to increase the protection of your data when you visit our website, the plugins are integrated into our website using a so-called "2-click solution". This ensures that when you visit a page on our website that contains these plugins, no connection is established with the Instagram servers and therefore no data is sent. Your browser only establishes a direct connection to the Instagram servers when you click on a plugin and thus give your consent to data transmission. The content of the respective plugin is then transmitted directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the relevant provider or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to an Instagram server. If you are logged in to Instagram, the providers can immediately assign the visit to our website to your Instagram profile. If you interact with the plugins, for example by clicking the "Instagram" button, the corresponding information is also transmitted directly to an Instagram server and stored there. The information is also published on the social network and displayed to your contacts there.

The processing takes place on the basis of Art. 6 lit. a GDPR with your consent. You can revoke your consent by clicking on the activated plugin again and thus deactivating it. Data that has already been transmitted is excluded from this.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendumhttps://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381. You can find more information on this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/
If you do not want Instagram to directly assign the data collected via our website to your profile, you must log out of Instagram before activating the plugin.

9. Web Analytics Services

Google Analytics

We use the web analytics service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses cookies. These are text files that are stored on your computer and that enable an analysis of your use of the website.

The information generated in this way about your use of this website (including the shortened IP address) is transmitted to a Google server and stored there, with transmission to the USA being possible.

We use Google Analytics with the "_anonymizeIp()" extension, which ensures anonymization of the IP address by shortening it and excludes direct personal reference. Your IP address will therefore be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address will be sent to a Google server, also in the USA, and shortened there.
In these exceptional cases, this processing takes place in accordance with Article 6 (1) (a) GDPR, namely with your express consent.

On our behalf, Google uses this information to evaluate your website usage, to create reports on website activity and to provide us with other services related to website and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser accordingly.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plugin:

http://tools.google.com/dlpage/gaoptout?hl=de

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
Google privacy policy:
https://support.google.com/analytics/answer/6004245?hl=en

10. Retargeting / Remarketing / Referral Advertising

Facebook Custom Audience via the pixel process

On this website we use the "Facebook Pixel" from Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") Saw or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising. The data collected is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/about/privacy/).

You can enable Facebook and its partners to place ads on and off Facebook. A cookie can be stored on your end device for these purposes. These processing operations only take place if you have given your express consent in accordance with Article 6 (1) (a) GDPR. Consent to the use of the Facebook pixel may only be given by users who are older than 13 years of age. If you are younger, we ask that you ask your legal guardian for permission. You can deactivate the use of cookies on your computer by setting the browser accordingly. However, this can mean that some functions on our website can no longer be used in full. You can also deactivate the use of cookies by third parties such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.

11. Tools and Miscellaneous

Google Web Fonts

We use so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the uniform display of fonts.
As soon as you access our website, your browser loads the required web fonts into the browser cache.

To do this, your browser must establish a connection to the Google servers, which will transmit your IP address to Google. In this case, your personal data may also be transmitted to the servers of Google LLC. come in the US.
The legal basis is Article 6 Paragraph 1 Letter a GDPR, namely your express consent.

If your browser does not support web fonts or you refuse to use them, a standard font will be used by your computer.

Details on Google Web Fonts can be viewed here:
https://developers.google.com/fonts/faq
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/ and in Google's data protection declaration: https://www.google .com/policies/privacy/ Further information on data protection can be found here: http://www.google.de/intl/de/policies/privacy/

12. Rights of the data subject

12.1. The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:

- Right to information according to Art. 15 GDPR:
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by the person responsible. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as correction of the data or the existence of a right of appeal to a supervisory authority, the origin of your data, if these were not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing, as well as your right to be informed which guarantees according to Art. 46 DSGVO forwarding of your data to third countries;

- Right to rectification according to Art. 16 GDPR:
You have the right to the immediate correction of incorrect data concerning you and/or the completion of your incomplete data stored by us; the correction or completion must be made immediately.

- Right to restriction of processing in accordance with Art. 18 GDPR:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you contest, is checked, if you refuse to delete your data because of inadmissible data processing and instead request the restriction of the processing of your data, if you change your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
If the processing of the personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed. If the restriction of processing has been restricted, you will be informed by the person responsible before the restriction is lifted.

- Right to erasure according to Art. 17 GDPR:
You have the right to have your personal data deleted immediately if the requirements of Article 17 (1) GDPR are met. However, this right to erasure does not exist in particular - but not exclusively - if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims

- Right to information according to Art. 19 GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the person responsible is obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of data or restriction of processing, unless this is impossible or involves a disproportionate effort effort is involved. You also have the right to be informed about these recipients.

- Right to data portability according to Art. 20 GDPR:
You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, insofar as this is technically possible;

- Right of revocation according to Art. 7 Para. 3 GDPR:
You have the right to object at any time to the processing of your personal data, which is based on Article 6 (1) e) or f) GDPR; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

- Right to complain according to Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates violates the GDPR.

12.2. Right to object

You have the right to object to the processing of your data at any time with effect for the future if we process your data based on our overriding legitimate interest after weighing up the interests.
If you make use of this right of objection, we will terminate the processing of your data if there are no demonstrably overriding compelling reasons worthy of protection preventing the termination or if further processing serves to exercise or defend legal claims.

13. Duration of storage of personal data

The duration of the storage of personal data depends on the statutory retention periods. After its expiry, we routinely delete the data if they are no longer required to fulfill or initiate a contract and/or we have no legitimate interest in further storage.